Wednesday's Touch
$60.00
(No reviews yet)
Write a Review
Wednesday's Touch
Skills can be taught, but the right attitude is even more meaningful. This video, inspired by author and professional speaker Byrd Baggett, tells a simple but moving story about the importance of one customer service rep in the eyes of her customer. It inspires viewers to see that customers are people, too -- and to build relationships that keep customers coming back.
A Certificate of Completion can be earned by scoring 80% or better on all Post-Assessments. A Badge can be earned by scoring 90% or better on all Post-Assessments.
Purchase Includes: This course is good for one year online unless otherwise specified, and restricted to use by one individual. The licenses will become inactive if used by multiple individuals.